GO9 Installation guide

GO9 Installation guide

Before Installation, add the device to your online Fleet Management Application using the device serial number. This will ensure all data logged from point of install onward is sent to your online application.

Preparing For Installation

Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation.

  1. Verify that we support your vehicle by carefully reading the device release notes at goo.gl/fZURff or from the vehicle-specific installation notes at goo.gl/MCIXt0. If you have any questions or concerns please consult your Authorized Reseller.
  2. Ensure no dash warning lights are on in the vehicle while it is running, and all other functions such as headlamps and flashers etc. are working prior to installing the device.

WARNING! Some installations are not straightforward and must be completed by an Authorized Installer to ensure a secure installation. An unsecured device installation can cause poor electric and/or data connections that can lead to short circuits and fires or cause malfunctions of vehicle controls that can result in serious personal injury or significant damage to your vehicle. Some examples requiring professional installation from an Authorized Installer are:

  • The OBD port location is such that the device could protrude or interfere when entering or exiting the vehicle or located so could be inadvertently kicked or bumped during vehicle operation.
  • The device isn't fully secured and so may be able to vibrate loose or get kicked or knocked.
  • An electrical harness or additional wiring is required.
  • Vehicle mounting modifications are required to secure the device i.e. removing of panels, or the OBD connector has been deformed/damaged or there is any physical damage visible to the electrical wiring.
  • The device does not beep six times and power on when first installed.
  • The installer questions their ability to complete a secure installation according to these instructions.

WARNING! Do not attempt to install, reconfigure or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. All installation, configuration or removal must be done only in stationary vehicles that are securely parked. Attempting to service devices while the vehicle is in motion could result in malfunctions or accidents, leading to death or serious personal injury.

Installation in Four Steps

For the instructions included with the device, please visit goo.gl/QnadCU.

Based on the warnings above, if you determine that a professional installation by an Authorized Installer is not required, the following basic installation steps can be followed.

Locate the vehicle’s engine diagnostic port typically found in the driver’s area at or below knee level.

Note: Heavy-duty trucks often use a different Diagnostic Link Connector (DLC). Contact your Authorized Reseller to learn about DLC applications for heavy-duty trucks, or how to use a vehicle-specific harness if available.

Align the receiver end of the device with the engine diagnostic port and push in place. Please ensure the device is well connected to the diagnostic port. Once connected, the device emits 6 quick beeps.

Ensure there is always a 20cm separation between the driver and the device.

Once the device is connected and receives power, the LEDs on the front of the device start blinking then turn solid once completing the actions below.

Red LED â€” Device configuration

Green LED â€” Cellular network connectivity

Blue LED â€” GPS network connectivity

Note: The device should be in good cellular coverage during the installation process.

The device emits two quick beeps every 60 seconds during set-up. Initial startup may take several minutes to complete.

Once all three LEDs turn solid and you hear 10 quick beeps, secure the device using the provided cable tie.

Note: The device starts updating when the green and blue LEDs turn solid.

WARNING! All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, including gas, brake and clutch pedals. This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could indirectly cause the vehicle’s engine computer to fail, loss of vehicle control and cause serious injury. Inspect devices and cabling regularly to ensure all devices and cabling continue to be securely attached.

WARNING! If at any point after an in-vehicle device is installed a warning light illuminates on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control and serious injury.

Verify Your Installation

To check the status of the device you have installed, navigate to installmygps.com. On the web page, fill in your name, the Company Name, and the Device Serial Number, which can be found on the bottom of the device. Once complete, click Log Install.

You will now see a screen with green text to indicate that your installation was successfully completed. If you see red text instead, you must check the installation.

    • Related Articles

    • Activating a Go Device

      This article explains how to activate a GO device once installed. Once installed, a GO device needs to record 150 logs within one single connection to the servers and an ignition OFF event in order to activate and start getting billed. This would ...
    • Move Go device to a new vehicle

      Please follow the below steps to correctly move the device between vehicles : Steps Physically unplug the GO device from the old vehicle In the MyGeotab database, click on Vehicles Select the old vehicle from which you just unplugged the GO device ...
    • GO9 Installation guide

      Before Installation, add the device to your online Fleet Management Application using the device serial number. This will ensure all data logged from point of install onward is sent to your online application. Preparing For Installation Before ...
    • Geotab Go9+ installation Guide

      Expandable Telematics & WiFi Device (BETA) For the most up-to-date version of this document, please visit gtb.page.link/yXpm. The telematics device is a small form-factor device. Device installation is often straightforward and can be completed ...
    • Installation Documentation

      For access to the installation guide and other useful resources, click here or on the image below.