Incorrect Odometer Reading in Drive App

Incorrect Odometer Reading in Drive App


Drive App is showing incorrect odometer reading


Compare the odometer reading on the vehicle edit page and HoS for the Driver. If the Odometer reading is different, we need to apply custom parameter and reprocess the data 

Please reach out to Geotab support, to apply the custom parameter and reprocess data. As they are the only ones able to add this particular parameter


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