Mygeotab - Enable or Disable User lockout feature

Mygeotab - Enable or Disable User lockout feature

This article explains how to enable or disable 'User Lockout' Feature on MyGeotab. 

Steps

      1. Login to Mygeotab > Go to 'Administration' 
      2. Then click on 'System' > 'System Settings' 
    

      3. Go to 'User Account Policy' and scroll to the bottom
    

      4. Select 'On' or 'Off' for 'Enable User Lockout' option to enable or disable the user lockout feature
       
      5. Scroll to the top and click on Save to apply changes 

If User lockout feature is enabled, it will lock out a user if they enter the incorrect password three times consecutively. If a user is locked out, they will have to contact their administrator or reseller to reset the password. Once the password is reset they can login again with new password however they will have to wait for another 30 mins.



    • Related Articles

    • Mygeotab - Activate or Deactivate Automatic Vehicle Management Feature

      This article explains how to activate or deactivate Vehicle Management Feature.  Introduction When this feature is activated, it manages whenever devices are switched between vehicles. It automatically archives the vehicle and creates a new vehicle, ...
    • MyGeotab - Setup Purge

      This article explains how to setup the purge feature in MyGeotab. Steps       1. Login to MyGeotab       2. Navigate to 'Administration' > 'System' > 'System Settings'       3. Click on 'Purge'       4. Enable 'Routinely Purge Older Data'       5. ...
    • Setup SAML user

      In order to setup a user with SAML Authentication , Please follow steps : Steps: 1. Login to Mygeotab database 2. Go to Administration > System > System Settings  3. Go to Certificates  4. Enter the Certificate issuer link  Note : Login and Logout ...
    • MyGeotab - Add user in database

      Please follow the below steps to add a new user in Mygeotab. Steps       1. Login to MyGeotab database       2. From the main menu, select Administration > Users       3. Click Add        4. On the Add User page: Enter a unique username or email ...
    • MyGeotab - Enable Automatic Vehicle Management

      This article explains how to enable Automatic Vehicle Management in MyGeotab. Steps       1. Login to Database       2. Within MyGeotab, click Vehicles, and click on the vehicle you want to edit          3. Click on more details       4. Enable or ...