Mygeotab - Generating customer visits reports for past years based on the recently created zone
This article explains how to generate customer
visits report for past years based on the zone created recently.
Yes, it is possible to generate a customer
visits reports for past years based on the zone you have created recently.
Please follow the steps mentioned below:
- Once the zone has been created > Reprocess the data
by following steps mentioned in below article
How to reprocess data in MyGeotab
- Reprocessing takes one or two days depending on the amount
of data you are reprocessing. Large amounts of data take longer to
reprocess
- Once the data is reprocessed, you can download the
customer visits reports by following steps mentioned in article below
How to run Customer Visits Report?
Please Note: You can only go back to 13 months to reprocess
the data on Mygeotab. However, if you want to reprocess 2 or 3 years of data
please contact support at support@gofleet.com or
1-888-998-1122 Ext. 2 and we will do it for you from our backend. Also, if
there is a large amount of data for example, 2 or 3 years it can take up to 3
to 4 days or more for reprocessing.
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