MyGeotab - How to Submit a Ticket through your MyGeotab Database
This article explains how to submit a ticket through your MyGeotab Support Addin.
As you know, you can submit a ticket by sending an email to the appropriate address. However, you can also submit a ticket through your MyGeotab Database.
1. Once signed in, navigate to “Support Addin” in the menu on the
left side of your screen
2. Under “Support Addin”, click on “Add Request”
3. Here you can select different options depending on what you
support, you can click on either “Hardware Support” or “Software/App Support”.
5. You can even order additional hardware by clicking on
"Hardware Order”, etc.
Mygeotab - Request to change the name of the database
If a customer contacts us and request to change the name of Mygeotab database. Please request below mentioned information from the customer: Name of the database New name customer would like to change it to Reason why they want to change the name of ...
Dual Share - Getting error while creating a new database
Issue Getting error while creating a new database via dual share Solution While creating a database please make sure to add a unique database name, otherwise it will give an error 'DatabaseExists' Sometimes the database name you are trying to use ...
MyGeotab - Add user in database
Please follow the below steps to add a new user in Mygeotab. Steps 1. Login to MyGeotab database 2. From the main menu, select Administration > Users 3. Click Add 4. On the Add User page: Enter a unique username or email ...
Dual Share - Add-in for Database sharing for MyGeotab
Please refer to the link below to know about Dual share add-in by Zenduit Dual Share add-in for Database sharing for MyGeotab by Zenduit Zenduit is pleased to announce the release of DualShare Add-in for the MyGeotab Application. DualShare easily ...
MyGeotab - Checking who added Users to Mygeotab database
This article explains how to check who added users to MyGeotab database. Steps 1. Under Option > Select Date range 3. Audit Type as Add User > Then Select User 2. Click Apply Changes You can also download a report for this by going ...