Negative Odometer Reading
This usually happens when the device that was recently plugged into a new vehicle was previously plugged into a different vehicle and had an existing odometer and engine hours offset.
Please follow the below steps remove the offsets:
Navigate to the Bulk Edit Add-In on the database: Administration > Bulk Edit .
If the bulk edit tool is not added , Please refer to this link How-do-I-access-the-new-Bulk-Edit-Add-In
Steps
- Select Device on Asset
- Select Odometer offset (km) on Properties.
- Select your vehicle on the Manual changes tab and enter 0 on the Odometer offset (km) field.
- Click on Submit my changes.
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