Public Works - Adding or removing users from public works

Public Works - Adding or removing users from public works

If a customer request us to add or remove users from the Public Works platform, please reach out to Geotab Public Works specialist team. 

Before you reach out to Geotab, please ensure that you get all the below mentioned information from the customer: 
  1. First and last name of the user they want to add to public works
  2. Valid email address for that user
  3. Which access rights do they want to provide to that user (admin or non admin)?
  4. If the request is to remove user, simply provide email address of the user
Please reach out to Geotab public works specialist team on below mentioned contact information and they will create a ticket for your request: 
Phone: 1-800-984-6175

Important Note: Reseller or a customer can't remove or add users on their end, so everytime a customer requests to add user please reach out to Geotab and they will do it. Please ensure that the email you are providing for the user should be the same which is already added on Mygeotab. Even if you are a reseller or user on Mygeotab, if you are not added on public works you won't be able to access it and you will get a below mentioned error. 

 



    • Related Articles

    • ZenduTimeCard - Adding or removing users

      This article explains how to add or remove users on ZenduTimecard application. Steps       1. Login to Mygeotab > Select Zendutimecard app               2. Click on the drop down arrow to select existing users/drivers       3. Select desired users ...

    • Public Works - Setting up login preferences

      This article explains how to set up login preferences on public works Introduction: This feature allows you to set up default login preferences for vehicles, interface and time frame. Once you will set up your preferences by default it will be ...

    • Public Works - Viewing trip history on the map

      This article explains how to view trip history on the public works map:  Steps to choose the date range and time to view trip history:        1. Go to Public works > Under Time & Resources Panel select a  Calendar option       2. Select data range ...

    • Bewhere Beacon - Adding Users to bewhere dashboard

      This article explains how to add users to bewhere dashboard. Steps       1. Login to MyGeotab > Go to Bewhere Dashboard               2. Go to Settings and then Select Users              3. Select Add users              4. Fill all the information ...

    • Public Works - Using Mapping Tools

      This articles explains how to use map related tools and functions:  Introduction:        Map toolbar is an option which contains various map related functions and tools. Steps to hide or unhide toolbar       a. To hide the toolbar simply click on the ...