Troubleshooting
Geotab - How to Initialize Seatbelt Detection Logic
Issue: Go Device continuous beeping (after swiping NFC badge) Reset seatbelt parameter Here are the steps to be completed in order to initialize the seatbelt detection logic: Ensure that seatbelt status is not already initialized on the device. Turn ...
Troubleshoot a GoDevice
Simple Troubleshooting steps: Ensure the GO device is properly added to your database How to add a new vehicle in MyGeotab Verify there are no device faults on the MyGeotab page How do I view engine faults in MyGeotab? Verify the vehicle is in an ...
Valor- Tire Trailer Kit -Troubleshooting steps for the TempTrac integration?
Verify the GO device is functioning correctly. Verify the GO device has the required firmware. To check the required firmware in MyGeotab: In MyGeotab, navigate to the Vehicle Edit page and select +More Details. Scroll down to view the firmware ...
How to Troubleshoot LED flashes & Diagnostic Sounds in Geotab
Upon installation, the device will go through several beeping sequences while going through the connection phases. Below are the beeps and LED flashes in order of when you should hear/see them and what to do if they don’t happen. Connection Stage ...
GEOTAB- GO9+ Connectivity Issue Troubleshooting
1 Check for signs of connectivity-related issues in the Engine Faults report: Navigate to Engine & Maintenance, located in the navigation menu on the left. From sub-navigation menu, select Engine & Device…. On the Engine Faults page, select ...
GEOTAB Common Troubleshooting
GO Device Troubleshooting Matrix Issue Symptom Possible Cause Troubleshooting Installation or Power Issues Device falls out of port or device rattles/moves while driving. Device not fully inserted or not properly secured with zip tie. Reinstall the ...
Geotab GoDevice troubleshooting instructions
Devices Geotab Troubleshooting Information to Collect Record the information of any hardware that is currently in use: GO device serial number (12 characters, visible on the device, starts with G); Auxiliary hardware connections (e.g. IOX-AUX, ...