ZenduCaM Troubleshooting
Logging into ZenduCAM
Agent: Morgan To login to your Trax/ZenduCAm application, use this link: http://trax.zenduit.com/ Enter your username and password to log in. If you have a Geotab database, your zenduCAM application can be accessed directly from Geotab. Simply click ...
Add Mobile Dispatch device in the ZenduCaM database
Please follow the below steps to Add a Mobile Dispatch device in MyGeotab database Steps 1. Login to Zenducam/Trax 2. Add the Mobile dispatch device and create a Geotab serial number 3. Please refer to the screenshots below to Add ...
Create and Delete Custom Rules on Zenducam
Introduction The below information will assist you in creating and deleting the custom rules on Zenducam Follow the below steps to create a custom Rule on Zenducam : Log in to the Database Open Zenducam Tab Click on Admin Create Rule as shown in the ...
ZenduCAM Installations
Getting started with ZenduCAM? See the guides below or click here for installation documentation: Info - Camera Accessories Install - KP1s + SVC 400 DVR Multi-Channel Camera Install - SVC1080-LC HD + User Manual Info - KP1S Specifications Install - ...
Setting up reports on ZenduCAM
This article explains how to set up reports on ZenduCAM, as well as the type of reports available. Steps To set up reports on ZenduCAM 1. Login to "ZenduCAM" 2. Click on "Admin" 3. Select "Scheduled reports" on the left-hand side ...
ZenduCAm - Link Geotab unit with the camera unit
This article explains how to sync the Geotab unit with the camera unit. Steps Please follow the below steps to sync Geotab devices with the camera units. 1. Login to Geotab 2. Go to ZenduCAM add-in 3. Select Admin tab > Devices ...
Color Indication Under Vehicle Name in Maps Tab
This article explains the meaning of each colour indicator under Vehicle name in the Maps tab. Color Indication Blue Color Indicates Truck is travelling, but camera is offline Green Color Truck is moving, and Camera is online/Recording Yellow Color ...
Logging into ZenduCAM
This article explains how to log into ZenduCAM. You can log in to your zenduCAM/Trax database here: trax.zenduit.com If you have a Geotab database, you can log in through Geotab via the ZenduCAM application You do not need to log in again if you're ...
ZenduCAM - Set exception email notification to be sent to certain email
This article explains the steps to take to set an exception email notification to be sent to a certain email address. Steps Follow the steps below to enable the event notification. 1. Open ZendCAM add-in/ ZenduCAM stand-alone application ...
Setting up Rules in ZenduCAM
You can set up certain rules that will trigger the camera to record/upload a video when the rule is broken. 1. Head to the Admin tab and select the rules tab and click on "add new rule" 2. Give your rule a name and select which ...
Creating Users in ZenduCAM
his article explains how to create users in ZenduCAM. Steps To create/edit users, head to: 1. Admin 2. Users 3. Create User UserName: Has to be an email Email: Their email First Name: This is required Last Name: Their last name ...
ZenduCAM- Add/Delete groups
This article will explain how to add, edit and delete groups in ZenduCAM. Steps Adding a Group: 1. Login to the ZenduCAM portal 2. Go to the 'Admin' tab 3. Click on the 'Create Group' button 4. Enter the group name in 'Input ...
Add Device - Trax ZenduCam
This article demonstrates the steps to follow to add a device in Trax ZenduCAM. Only Admins will have access to adding the device. Steps 1. Login to ZenduCam/Trax where you have the ZenduCam Add-in 2. Click on 'Admin' 3. Click ...
Proximity Via Map Feature
Agent: Morgan The Proximity features allow you to select a section of the map and see which vehicles were near it at the desired time. To start, right-click the area on the map you wish to check and select find proximity. Then select the range of ...
TRAX - Assigning drivers to the devices
This article will explain how to assign driver to the device/camera on TRAX Steps: 1. Login to TRAX > Go to Admin > 2. Then Select any Device 3. Click Edit 4. Under information tab Scroll down and go to drivers and ...
Zenducam Trax - Downloading device status report
This article explains how to download device status report Steps: Login to Zenducam Trax > Go to Insights Click Status to view the camera & telematics device status To download or print the report click on the options displayed on the right side ...
TRAX - Turning on map satellite view
This article explains how to turn on satellite view on Zenducam map: Steps: Login to Zenducam Trax portal Under Maps tab > Click on Maps option Under Map base > Select Satellite (It will change the map to satellite view) You can also change or add ...
Managed Service in ZenduCAM
This article will cover how to set up your rules for managed service (independent reviewers). Step 1: Log into ZenduCAM and head over to your rules, selecting the rule you wish to set up. Step 2: Under the Actions tab, select "Send ...
Viewing your Vehicle/Camera on the map
The Map tap is the default tap that is shown once you log into ZenduCAM. It will show the map, and all the vehicles in your fleet. For more information about any one vehicle, click on the desired vehicle in the tab on the left. This will zoom the map ...
Connect the dashcam to a power source - Z6
Procedure: To utilize the full features of the Z6 dashcam, including Standby mode, your dashcam must be connected to a constant 12V or 24V minimum 2A power source. The dashcam should only be connected to a power source using the supplied cables. The ...
How to Remove Device from ZenduCam Traxx
Introduction: This will guide you step by step procedure to remove the device from ZenduCam using the Traxx portal. Procedure: Login to Traxx portal and go to Device Tab. ( Traxx Login Page ) If the user has the access to Trax portal then only he can ...
Guide - ZenduCAM + Trax Operation Manual
See below, or click here , for our full ZenduCAM+GoTrax Operation Manual:
Guide - ZenduCAM FAQ + Technical Specifications
See below, or click here, for our ZenduCAM FAQ / Install / Technical Specifications / Comparison:
Info - Camera Accessories
See below, or click here , for our ZenduCAM FAQ / Install / Technical Specifications / Comparison:
Install - KP1s + SVC 400 DVR Multi-Channel Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Install - CP1 with 3G Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Info - KP1S Specifications
See Below or Click Here
Install - KP1S 4G 3 Wire Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Install - CP4 with 4G Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Install - CRX
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
ZenduCAM SW Troubleshooting
This article explains the multiple methods to troubleshoot the SmartWitness ZenduCAM. Information to Collect Record the information of any hardware that is currently in use: DRID/SERIAL # of the Camera device Vehicle # in which the Camera is ...
Driver facing Camera Issues - ZenduCam
Blurry camera/camera not showing on Trax Check for a secure connection between the main camera (KP1S or CP1) and the driver-facing camera. If there is no second camera that is detected, a solid red light will illuminate (review light status flow ...
DDC-200 Driver Distraction Camera Detect & Record Driver Fatigue and Distraction Events
This article explains how to Prevent Accidents with Driver Distraction & Fatigue Monitoring The DDC-200 is the world’s most advanced fatigue detection and driver distraction alert camera. The detection is focused on harmful face, eyes, mouth, and ...
How to export manual NVS and Media error report from ZenduCam.
Introduction: This will guide you step-by-step procedure to export the Error report file from ZenduCam for NVS and Media error. Procedure: Login to ZenduMA. Click on the Admin tab. Click on Schedule report. If there is no report created then click ...
Public Works - Setting up login preferences
This article explains how to set up login preferences on public works Introduction: This feature allows you to set up default login preferences for vehicles, interface and time frame. Once you will set up your preferences by default it will be ...
Public Works - Using Mapping Tools
This articles explains how to use map related tools and functions: Introduction: Map toolbar is an option which contains various map related functions and tools. Steps to hide or unhide toolbar a. To hide the toolbar simply click on the ...
Public Works - Viewing trip history on the map
This article explains how to view trip history on the public works map: Steps to choose the date range and time to view trip history: 1. Go to Public works > Under Time & Resources Panel select a Calendar option 2. Select data range ...
GO9 Installation guide
Before Installation, add the device to your online Fleet Management Application using the device serial number. This will ensure all data logged from point of install onward is sent to your online application. Preparing For Installation Before ...
How to Install Geotab's GO Plug-&-Play Vehicle Tracking Device Video
https://youtu.be/KmXJfkRXGm4?t=8
Geotab GO8 Installation Guide
Installation in Four Steps Based on the warnings above, if you determine that a professional installation by an Authorized Installer is not required, the following basic installation steps can be followed. Locate the vehicle’s engine diagnostic ...
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