Knowledge Base Go Fleet support Administration admin sub

            Account Lockouts

            I am having difficulties logging into my Geotab database and I am getting locked out of my account for too many failed login attempts

            After 3 consecutive failed login attempts, your Geotab account will automatically lock. This is a new feature in Geotab and can be turned On or Off by clicking on: Administration > System > System Settings > User Account Policy tab > (selecting the Enable user lockout option to On or Off).

            By default, the lockout timer is set to 30 min., failed login attempts is set to 3; this means that after 3 consecutive failed attempts the user will be locked out for 30 min. min. This will include the Geotab database and the Drive App.

            Agent: Nik
            Date: May 13, 2019

            Updated: 14 hours ago
            Help us to make this article better
            0 0