Knowledge Base Go Fleet support Geotab Geotab Drive Drivers

            Driver can't log in

            Ticket: 93436
            Client: Arrow Specialize 
            Agent: Morgan Crunkleton

            I have a driver who can't log in, even after I reset their password

            Users now get locked out once they attempt logging in too many times. The number of attempts and lockout time are set to 3 and 30 minutes by default. You can change this and turn off the feature all together under system---> system settings---> User Account Policy

            Updated: 14 Aug 2019 05:42 AM
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