Knowledge Base Go Fleet support Geotab Geotab Drive Admin

            Geotab Drive app not loading

            Ticket: 88845
            Agent: Morgan Crunkleton

            I can't open the drive app, When I tap it, it just sits loading, doesn't even make it to the login screen. And when I go to the play store to update/uninstall it, it won't let me, gives me a 910 error.

            After some research, I discovered that this error is caused due to a corrupted cache. So, I had the client clear the cache and data for the google play store

            After it was cleared, we were able to update the app, which solved the issue 

            Updated: 19 Aug 2019 04:22 AM
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