Knowledge Base Go Fleet support FAQ

            Incorrect EQT violations

            Ticket: 91642
            Client: EQT Haulers
            Agent: Morgan

            My truck was not driving for EQT but triggered EQT speeding alerts.

            This is due to an error with how Geotab handles the grouping data. We are applying a fix for this, but in the meantime, we will need to fix this on a case by case bases. First get approval from Marshal (mhand@eqt.com), then reprocess the data for the affected vehicle back to the data the alert happened

            NOTE: Take the vehicle out of the EQTC group before reprocessing the data

            Updated: 06 May 2019 12:44 AM
            Help us to make this article better
            0 0