Knowledge Base Go Fleet support Geotab MyGeotab Engine and Maintenance

            Map Features

            Click here or see below for instructions on using the map's various features in MyGeotab


            To view the current location of your vehicles on a map, select Map from the main menu or click here. Select your vehicle(s) using the search bar. The current position of your vehicle(s) will be displayed on the map.


            When viewing the map or other components of your fleet, you can choose to view only certain groups of vehicles at a time. Use the filter box located in the top-left corner of the screen to select which vehicles are shown.

            Note: The filter is only visible after vehicles have been added to one or more groups. Additionally, ensure that your user account has the proper permissions to view the selected group using the filter.

            Map Options

            Searching the Map

            The search box on the Map page simultaneously searches:

            • Device name

            • Drivers

            • Addresses

            • Zones

            • Customers

            • Routes

            • VINs (Vehicle identification numbers)

            The dropdown arrow to the right of the search box is used to browse vehicles and groups. Selecting the vehicle will show its current position on the map. You can search for and select more than one vehicle at a time.

            Map Dropdown


            Select Map > Views > Save this view to save specific map views for returning to areas of interest quickly.

            Map Type

            The application supports a variety of maps which allows you to select the most useful map for your area of interest. You can change the map you use at any time by selecting Map > Map Type, then selecting one from the list of available providers.

            Refer below for a feature comparison between our map providers. For a more detailed list, visit here.




            • Road and satellite maps

            • Street View maps

            • Supports touch

            • Updated daily

            • Open source

            • Supports touch

            • Road and satellite maps

            • Supports touch

            Using Custom Maps

            The application supports custom maps. This powerful feature allows your organization to design business-specific maps that combine with the application’s vehicle information. Some possible usages include maps that show customer-centric information, underground water flow, municipal boundaries, or city infrastructure (power, roads, sewage, etc).

            The application supports custom map implementations based on OpenLayers, such as:

            • ArcGIS 9.3 REST servers

            • MapQuest

            • CloudMade

            • Tilemill

            Get started with custom maps by setting up your own tile or ArcGIS server.

            When using the application, all trips, exceptions and zones will appear on your custom maps. After the custom map has been configured, it can be selected for use from Administration > System… > System Settings under the Maps tab.

            Show Legend — Displaying Exceptions

            With the map displayed, there is a smart legend at the bottom of the screen that shows color-coded exceptions to assist with identifying problems. The legend itself can be hidden via the map option.

            From the legend, individual exceptions can be toggled on and off on the map by selecting the exception name from the legend. (Only exceptions in the view will appear.) Non-exception states such as Stopped, Stopped inside zone, and Driving are always on.

            Zone Visibility

            You can choose if zones are shown on the map. With the map open, select the Map button then click Show zones to toggle the visibility of zones. For additional visibility options, click on the arrow beside the Show zones button. The visibility options are:

            • Default: Displays only the zones that have the Visible on map setting set to Yes.

            • All: Display all zones on the map, regardless of the Visible on map setting.

            Note: Zones are used to denote areas of interest such as customer areas, workplaces or people’s homes and can be used in exception reporting. Refer to the chapter titled Zones.

            Dynamic Map Elements

            The colors for vehicle icons are assigned automatically from a predefined palette.

            The first vehicle takes on the left-most color, the second vehicle takes on the next color in the order, and so on. If there are more vehicles than colors in the palette, the vehicles will take on lighter or darker variants of the colors in the palette. No two vehicle icons on the map will have the exact same color.

            Moving vehicles have an additional glow effect to differentiate them from stopped vehicles.

            When a vehicle is classified as not communicating, its color is set to black. A vehicle is considered to be not communicating if one of the following conditions is true:

            1. The installed telematics device is a legacy device and has not been in communication for a minimum of 72 hours.

            2. The installed telematics device is not a legacy device and:

            1. The most recent communication indicates that the vehicle is moving and the last contact was more than 10 minutes ago.

            2. The most recent communication indicates that the vehicle has stopped and the last contact was more than 24 hours ago.

            Group Highlighting

            The Highlight groups setting will set all vehicle icons belonging to a specified group to the group’s pre-defined color and all excluded vehicles to gray. Both the descriptor text and the relevant side-menu entries will be set to match the group’s color to indicate the group's participants.

            To highlight groups:

            1. Select the Map drop down menu

            2. Select Highlight groups

            3. Choose the group you wish to highlight

            Updated: 01 Aug 2019 01:02 AM
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